Data Controller
CYBEROPS NETWORK SRL
Registration number: RO50880025
Address:
Decebal Street no. 78
400037, Cluj-Napoca
Romania
Email:
info@cyberopsnetwork.com
Data Protection Officer
Mirela Lapusan
Email:
mirela.lapusan@fortislegal.ro
Categories of Data Collected
We collect personal data, including but not limited to:
Identification Information: such as name and email address for communication purposes.
Technical Information: such as IP address, browser type, and interaction data when you visit our website.
We may also collect data related to appointments through
Calendly integration (see “Third-Party Tools and Services” below).
Purpose and Legal Basis
Data is processed based on the following purposes and legal bases:
Contract Fulfillment:
To fulfill contractual obligations.
Legitimate Interests:
We may process data for improving services, analytics, and functionality based on Art. 6(1)(f) GDPR.
Retention Period
Data is stored only as long as necessary to fulfill legal and contractual obligations or, in the absence of such obligations, for a period of one month.
Third-Party Tools and Services
To enhance our service, we use third-party tools that may process data independently.
This includes
Calendly for scheduling and
Google Analytics for web analytics.
Integration of Calendly for Appointment Scheduling
We use
Calendly, a scheduling tool provided by Calendly, LLC (271 17th St NW, Atlanta, GA 30363, USA), to streamline appointment bookings. Calendly may collect and process the following data:
Identification Information:
Name, email, and phone number, as provided by you for scheduling.
Technical Information:
IP address, browser type, and operating system.
Calendly also uses cookies and tracking technologies on our website to enhance the scheduling process:
Essential Cookies:
Required for scheduling functionality.
Functional Cookies:
To remember user preferences and optimize user experience.
Analytical Cookies:
To improve Calendly’s performance and functionality.
Managing Calendly Cookies
You can control or disable cookies through your browser settings. For further details on Calendly’s cookies, please refer to their
cookie policy.
International Transfers Related to Calendly
As a U.S.-based company, Calendly may transfer data outside the EU. They comply with GDPR by using appropriate safeguards, including standard contractual clauses. For more on Calendly’s data handling practices, refer to Calendly’s Privacy Policy.Use of Google Analytics for Website Analytics.
We use
Google Analytics, a web analytics service provided by Google, Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to understand how visitors interact with our website. Google Analytics may collect and process the following data:
Technical Information:
such as IP address, browser type, device information, and interaction data.
Usage Data:
Pages visited, time spent on each page, referring URLs, and navigation paths.
Google Analytics collects this data through cookies, which help us analyze website traffic and user behavior. This data is aggregated and anonymized, ensuring that individual users cannot be identified directly.
Managing Google Analytics Cookies
You can opt out of Google Analytics tracking by adjusting your browser settings or using Google’s opt-out tool.
International Transfers Related to Google Analytics
Google may transfer data to servers outside the EU, including the U.S. Google adheres to GDPR requirements through data protection measures and standard contractual clauses.
Cookies and Tracking Technologies
We use cookies to enhance user experience and gather usage data. Our website uses both
necessary cookies for core functionality and
analytics cookies for understanding user behavior. You may control cookie settings in your browser. For details on cookies used in Calendly and Google Analytics, see the
Third-Party Tools and Services section.
Data Sharing
We may share anonymized data with
Google Analytics for insights into website usage. Appropriate agreements are in place to ensure data protection.
International Data Transfers
We generally do not transfer data outside the EU except where necessary for our third-party tools, such as Calendly and Google Analytics. These providers ensure GDPR compliance, and appropriate safeguards are in place.
User Rights
You have the right to:
Access:
Request information about your data.
Rectify:
Correct inaccurate data.
Delete:
Request deletion of your data where legally applicable.
Restrict Processing:
Limit data processing under certain conditions.
Withdraw Consent:
Withdraw consent where data processing is based on consent.
To exercise any of these rights, please contact us at
info@cyberopsnetwork.com.
Automated Decision-Making
Automated decision-making processes are not used on our website.
Contact Information
For questions about data protection, please contact us at:
info@cyberopsnetwork.com.
Policy Updates
This policy was last updated on November 14, 2024. Any changes will be posted on this page.
